First Timer’s Guide

Hearing live music is an exhilarating, memorable experience, but you may have questions on your first visit. There’s no need to be anxious—just relax and enjoy the experience! To help you feel more comfortable, here are the answers to some frequently asked questions. If you have more questions, or need any assistance, just call Patron Services at 1.800.ALLEGRO (255.3476), option 3, and one of our friendly staff members will be happy to help you.

What do I wear to the symphony?

Wear whatever makes you comfortable. Some patrons choose to dress casually, and some choose to dress up. At every concert there is always a wide variety of dress, so don’t feel like you need to dress a certain way—although you’ll always be safe in business casual attire. As a courtesy to those seated near you, we do suggest that you avoid heavy perfumes or other fragrances.

When do I clap?

At a classical concert, clapping is usually reserved until the end of the entire piece. Most classical symphonies have several movements, and the end of a movement could sound like the end of the piece. If you are unsure about whether the piece has ended, wait a few seconds and see if anyone else around you claps or if the conductor steps off the podium.

Can I bring the kids?

You know your children best, and you know how long they can usually sit and enjoy the music without being too squirmy. As a general guideline, though, we recommend that you don’t bring children younger than 10 years old to our regular subscription concerts, simply because they often find the concerts are too long. Younger kids will enjoy our Family Series concerts, which are shorter and have a more relaxed atmosphere and more to look at on the stage.

What if I need to cough, or my cell phone rings?

Please turn off cell phones, pagers and watch alarms before entering the concert hall. These noises are very distracting to your fellow audience members, the conductor and the musicians. If you are on call, you may leave your device and seat location with the house manager before the concert starts.

Coughing can be an unavoidable problem. If you feel a cold coming on, please bring lozenges with you. If you don’t have a lozenge and you need to cough once or twice, please try to wait for the end of the movement. Also, please don’t talk while the music is playing. Being sensitive to your neighbors allows everyone to have a more pleasant concert experience.

Where can I go to eat before or after a concert?

The NJSO performs in venues throughout the state. To view restaurant suggestions for the venue you are traveling to, click here.

 

HOW TO BUY

Click here to find our phone number, business hours and other ways to buy.

ONLINE

Click the “Buy” button for the performance you wish to attend, and you’ll be connected to our secure online ticket office.

BY PHONE

Call 1.800.ALLEGRO (255.3476), and press 3 for Patron Services. Please see the Hours of Operation below.

BY MAIL

Write to: NJSO Patron Services, 60 Park Place, 9th Floor, Newark, NJ 07102
Please make checks payable to the New Jersey Symphony Orchestra.

BY FAX

Fax your order to 973.624.0477.

IN PERSON

Tickets are available 90 minutes before the performance at the venue box office.

Tickets for all NJSO performances may be purchased at our office on weekdays from 9 am–5 pm:
NJSO Administrative Office, 60 Park Place, 9th Floor, Newark, NJ 07102

HOURS OF OPERATION

Patron Services hours are Monday–Friday from 9 am–5 pm, and concert-weekend Saturdays from 11 am–5 pm. The office is closed on Sundays; tickets may be purchased on concert Sundays starting 90 minutes before the performance at the venue. On Fridays between Memorial Day and Labor Day, the office closes at noon.