NJSO Special Announcement

Updated March 17, 6:35 pm.

The health and safety of our patrons, musicians, staff and communities are our highest priority. Due to the escalation of the COVID-19 (coronavirus) global health pandemic, the Centers for Disease Control and Prevention (CDC) has issued new guidelines recommending the suspension of public events of 50 or more people for eight weeks.

Postponing our concerts and activities is the best way for us to do our part to protect our communities. The NJSO will now postpone all scheduled concerts and events through May 10.

Rescheduled performances of Star Wars: The Force Awakens in Concert will take place March 19–21, 2021. Plans to reschedule other concerts, if possible, will be announced at a later date.

NJSO concerts and activities will resume once we are confident that it is safe to hold public events. We will follow updates and guidance provided by the CDC and New Jersey Department of Health to make the most informed decision possible.

Patrons who have tickets for these performances will have multiple ticket options from which to choose. To exchange your tickets for another performance, reschedule your Star Wars tickets, put the value of your tickets on your NJSO account, or donate your tickets, please fill out this request form. For more details, please see the FAQs below. You can also contact NJSO Patron Services at [email protected] or 1.800.ALLEGRO (255.3476).*

Upcoming NJSO education and community engagement activities and performances, including the NJSO Youth Orchestras’ spring concert scheduled for April 26, will be suspended until at least May 10. For questions, contact the Education & Community Engagement team at [email protected] or 973.735.1733.

The NJSO has canceled all donor events through May 12, including open rehearsals on March 25 and May 1. Spring into Music will be postponed. We will be directly contacting all event ticket holders, if you have any additional questions, please contact [email protected] or 973.735.1729.

For more details and updates in regards to the coronavirus, visit the CDC website

*Please note: All NJSO staff, including Patron Services representatives, began working remotely on March 11. Patrons with questions for Patron Services can reach a team member by email at [email protected] or leave a phone message at 1.800.ALLEGRO (255.3476). Please allow 5–7 business days for a response.

The following performances are postponed:
Beethoven’s complete piano concertos (March 19–22)
Beethoven’s ‘Eroica’ Symphony (March 26–29)
Tchaikovsky’s Fifth Symphony (April 2–5)
Star Wars: The Force Awakens in Concert (April 17–19)
Scores: Made in Princeton (April 26)
Brahms, Vivaldi & Beethoven (May 1–3)
Family: The ‘New World’ Symphony and Beyond! (May 9)

To review your ticket options, please click button below.

Ticket exchange/donation request form
 

For additional NJSO questions, you may find answers by reading the FAQs below.

Why are concerts postponed?

To provide a safe and healthy environment for our patrons, musicians and staff, the NJSO has postponed its concerts and events through May 10 due to the escalation of the COVID-19 (coronavirus) pandemic and based on guidance from the Centers for Disease Control & Prevention (CDC).

When will concerts and activities resume?

The NJSO will continue to monitor updates from the Centers for Disease Control and Prevention (CDC) and New Jersey Department of Health about this global health pandemic, and we will resume concerts, education and community activities once we are confident a safe environment can be shared by everyone.

How are you tracking the virus?

We are continuously monitoring the global situation, and we are receiving updates from the New Jersey Department of Health and Centers for Disease Control and Prevention (CDC). 

How do you plan to notify patrons regarding rescheduled concerts?

Rescheduled performances of Star Wars: The Force Awakens in Concert will take place March 19–21, 2021, the dates originally planned for performances of Star Wars: The Last Jedi in Concert. The Orchestra will honor all tickets for Star Wars: The Force Awakens in Concert on the new dates. The NJSO will present Star Wars: The Last Jedi in Concert at a later date to be announced. 

Plans to reschedule the other concerts, if possible, will be announced at a later date. We are notifying all ticket buyers of changes via email, website and phone. If you need to exchange your tickets, you may contact Patron Services at [email protected] or 1.800.ALLEGRO (255.3476).* Additionally, we will continue to update the website.

*Please note: All NJSO staff, including Patron Services representatives, began working remotely on March 11. Patrons with questions for Patron Services can reach a team member by email at [email protected] or leave a phone message at 1.800.ALLEGRO (255.3476). Please allow 5–7  business days for a response.

Will the concert program and guest artists change for the rescheduled concerts?

In the event that a guest artist or program needs to change for a rescheduled concert, the NJSO will continue to provide the highest quality artists and programs. Notifications will be sent to all ticket buyers of any change. 

Why can’t I reach a staff representative in the office?

NJSO staff, including Patron Services representatives, began working remotely on March 11 for the safety of the staff and office visitors. We will reopen the offices once we are confident we can provide a safe environment.

What are my ticket options?

We would like to offer you the following options regarding your concert tickets:

To exchange your tickets for another performance, reschedule your Star Wars tickets, put the value of your tickets on your NJSO account, donate your tickets, and additional options, please fill out this request form.

Should you like to discuss your ticket options or have questions, please contact NJSO Patron Services at [email protected] or 1.800.ALLEGRO (255.3476).*

*Please note: All NJSO staff, including Patron Services representatives, began working remotely on March 11. Patrons with questions for Patron Services can reach a team member by email at [email protected] or leave a phone message at 1.800.ALLEGRO (255.3476). Please allow 5–7 business days for a response.

Are all performances at your venues canceled?

The NJSO has postponed all of its concerts and events through May 10. For questions about other performances presented by our venue partners, please contact the venue directly.