Part-Time Patron Services Representative

The New Jersey Symphony, the state’s largest performing arts organization, seeks a part-time Patron Services Representative. The Symphony performs subscription concerts in five locations throughout New Jersey including its magnificent home, the New Jersey Performing Arts Center (NJPAC).

Status: Part-Time, non-exempt
Reports to: Director of Patron Services
Compensation: Hourly, $18 per hour 


  • Provide a superior level of customer service to New Jersey Symphony patrons and guests.
  • Answer phones during Box Office hours, provide upsell opportunities, process transactions and troubleshoot patron ticketing issues.
  • Process Box Office window, phone and mail ticket orders in Tessitura software.
  • Operate concert ticket office window at five venues on an as-needed basis, including nights and weekends.


  • Experience in customer service. 
  • Ability to work well in a fast-paced environment.
  • Computer proficient.
  • Ability to travel to away-venue concerts when needed.

We will train on Tessitura software.


Hourly pay: $18 per hour 
Schedule: Up to 30 hours per week, including nights and weekends.

The New Jersey Symphony celebrates the cultural vibrancy of our communities and builds meaningful relationships that elevate and strengthen them. We seek to create a culture of inclusion and a work environment that values hard work, professionalism and creativity. We are committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome to apply for open positions.


Email resume and cover letter to:

Julia Escueta-Acosta, Director of Patron Services  (include “Patron Services Representative” in the subject line)

Only complete applications will be reviewed and only qualified applicants will be contacted.

The New Jersey Symphony is an equal opportunity employer. No phone calls please.