Our Commitment to You

New Jersey Symphony Orchestra donors, subscribers and concertgoers have been the foundation of the NJSO since 1922—almost 100 years. We would not exist today without your generous support.

We would like to confirm our commitment to all patrons that we are here for you and will provide you the best in customer service. Your confidence in the NJSO and generous support is very much appreciated. 

Please know that we are committed to meeting your needs:

  • The safety of our patrons, musicians and staff is our most important priority. We will follow guidelines from the CDC, State of New Jersey and our venue partners, and we will accommodate any patron who feels they are not able to safely return when concerts resume. We look forward to the day when we can—once again—share the power of live music with you.
  • If an event needs to be postponed, rescheduled or canceled, we will notify you as soon as possible and provide detailed information with multiple flexible ticket options, including ticket exchanges, account credits, ticket donations or refunds for canceled performances.
  • Since the start of the COVID-19 pandemic, the NJSO has made virtual performances and educational online programs available for free on demand, reaching more than 10 million people across the Orchestra’s digital channels. We look forward to sharing more virtual experiences with our communities, while also safely welcoming audiences back to in-person events.

If you need to reach us, we are here for you: [email protected].